Vista Premium allows internet access to Internet  Excplorer only
Hi,I have Aser notebook with Windows Vista Premium installed. I log in as Administrator. Internet connection is turned on. I can surf Internet with IE browser. But all other programs needing internet connection (activation via Internet for example) say that my computer is not connected to the Internet! I tried to install Fire Fox browser and it can't connect to the Internet too. It would be better to have older model but with XP then this Premium stuff Can anybody help? Any Ideas?Thanks
November 13th, 2008 10:24am

Hello, According to your problem description, please follow the instructions below to narrow down the issue. 1. Contact ISP to confirm that Internet Connection does work. 2. If you are using a router to connect Internet, make sure to enable the DHCP feature on the router and select the Obtain an IP address automatically on the Windows Vista Client machine. 3. Temporarily disable/uninstall all Anti-Virus firewalls or programs 4. Delete the redundant proxy information on the machine 5. Terminate third-party conflicts Run Windows Safe Mode 1) Detach all unnecessary peripheral devices from your computer, such as printers, scanners and removable storage devices. 2) Restart the computer. 3) Keep pressing the F8 key until the Windows Startup menu appears. 4) Choose Safe Mode with Networking, and press Enter. 5) Test the issue in Safe Mode to see if the issue still exists. Note: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary. If the issue does not occur in safe mode, lets try a Clean Boot to test the issue. Start Windows in Clean Boot mode Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. 1) Click Start. 2) Copy and paste "msconfig" (without the quotation marks) in the Start Search box, and click Enter. 3) Switch to Services tab and then Check Hide All Microsoft Services. 4) Click Disable All. 5) Switch to the Startup tab and then Click Disable all. 6) Click OK. 7) Click Restart to restart the computer and test the issue. Good Luck!
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November 14th, 2008 10:58am

In Safe Mode with Networking it doesn't connect to the Internet at all
November 19th, 2008 7:14pm

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